Personalised Name Mauve Pink Floral Travel Mug - coffee mug - tea mug- hot drink cup
$20.94
Please read the estimated timescales for both dispatch and delivery (these are detailed under deliveries and policies), the size and description of the item before ordering.
Lovely quality stainless steel, insulated travel mug.
Thermal lined to keep your drink piping hot. It is designed to fit upright, in your vehicle cup holder and comes with a non-spill lid.
Not suitable for the microwave or dishwasher.
Capacity 14 fl oz. Size 15cm x 8.5cm
Floral design. Please leave name required.
Please check our times till dispatch and the estimated shipping time to your location before ordering. Business days are Monday to Friday and do not include Bank Holidays.
If you have any questions please contact us.
Once items have been dispatched and are in the hands of the relevant postal services we are unable to influence their progress.
Shipping from United Kingdom
Processing time
3-6 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Dispatch and delivery timescale
Timescales till dispatch are detailed on the listing. Business days are Monday to Friday and this does not include Bank holidays or weekends.
Estimated delivery times FROM DISPATCH (not from order) are
UK 3-5 business days
Worldwide 14-28 business days.
We do our best to meet these shipping estimates, but we do not guarantee them. Once items have been dispatched and are in the hands of the relevant postal services we are unable to influence their progress. There can be delays that are beyond our control eg postal strikes.
Standard shipping in the UK is by Evri or Royal Mail Tracked 48 or 24 for delivery.
Standard delivery worldwide is by tracked airmail.
Personalised orders
Please check the details you provide when ordering. We make the item specifically as requested and therefore if your details are incorrect we are unable to change them once the item has been produced.
We do not accept cancellations or changes once the item is in production.
We are able to make custom orders to suit your requirements. We are also able to make our ornaments in different languages. Please contact us for details. Please note we do not provide proofs for any of our items.
Messages
Please feel free to message us with your queries. Note to seller messages on your order are not seen till we get to your order, so please contact us with queries via the messaging system. We aim to answer within 24-48 hours, If we have not answered within 48 hours please contact us again. Please also be aware we work on GMT or BST hours as we are based in the UK.
Returned items
All of our items are sent out signed for in the UK and tracked overseas. The tracking number or reference can be easily located within the dispatch email that is sent to your registered Etsy email address.
Please check and ensure you have given the correct postal address. This can be found on your confirmation email. If it is incorrect please advise us immediately. If your item is sent to the incorrect address and is returned to us we will require that the shipping cost to resend is paid for by yourself. We will also require the shipping to be repaid if the item is returned to us due to the buyer having failed to collect or reschedule a suitable redelivery.
Sizing details
The approx size of the item is detailed in the description. Please read the description as this gives you the information about the item. We will not provide a refund for an item that is as described. Personalised items not exchangeable or refundable.
Need by dates
Please be aware that we do not guarantee to accommodate ‘need by’ requests. We work within the set timescales we give. Please contact us before ordering to enquire if we can accommodate your request by the messaging system only.
Leaving a ‘need by’ date on your order will not be seen until we get to your order and this may be after the date you require. We do not accept responsibility for late ordering or for delays in the postal system. Ordering early enough to meet your requirements is your responsibility.